Cisco Unified Communications Manager

General Info

Cisco Unified Communications Manager

Scalable and Distributable

Supports Up to 30,000 Line Per Cluster

Cisco Unified Communications enables small and medium-sized organizations to communicate more effectively—strengthening the connections among employees, customers, and partners—resulting in improved customer service and increased productivity and profitability. Businesses can collaborate in real time using applications like call-routing, contact-management, voice-mail, e-mail, mobile IP soft phone, and more—in an integrated, easy-to-use interface. The solution makes it easier for employees to access information and experts for faster task completion and issue resolution.

IP Phones, VoIP Gateways, Multimedia

Cisco Unified Communications Manager extends enterprise telephony features and capabilities to packet telephony network devices such as IP phones, media processing devices, voice over IP (VoIP) gateways, and multimedia applications. Additional services, such as unified messaging, multimedia conferencing, collaborative contact centers, and interactive multimedia response systems, are made possible through open telephony APIs.

Cisco Unified Communications Manager is installed on the Cisco 7800 Series Media Convergence Servers and includes the following features:

Highly scalable, supporting up to 30,000 lines per server cluster
Able to support a full range of communications features and applications, including SIP-based applications
Highly available for business continuity, supporting multiple levels of server redundancy and survivability
Support for a broad range of phones to suit varying user requirements
Choice of operating system environments: Windows server-based implementation or Linux-based appliance model implementation
Available in an easy-to-manage single-server solution, Cisco Unified Communications Manager Business Edition, that combines call-processing and messaging